Hair, beauty and cosmetics products do not usually carry a mechanical warranty, but we stand behind accurate descriptions, careful packing and responsive support.
Quality support
Contact us if an item arrives damaged, faulty, incorrect, expired, or different from its product description.
Product advice
We can help with general product information, availability, order status and basic usage guidance from product labels.
Hygiene and safety
Please follow product labels, patch-test where appropriate, and stop use if irritation occurs. Seek professional advice for allergies or medical concerns.
How to get help
Email info@newtownhaircosmetics.com or call/WhatsApp +44 7482 172159 with your order number and photos if relevant.
